Highly Trained Restoration Specialists

Our technicians undergo rigorous training and certification programs to ensure that they have the knowledge and skills necessary to provide high-quality restoration services. Some of the certifications that our technicians may hold include:

Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifications are widely recognized in the restoration industry and demonstrate that a technician has received training in specific restoration techniques and best practices such as:

Applied Microbial Remediation Technician (AMRT): This certification demonstrates that a technician has the knowledge and skills to safely and effectively remove and remediate mold from a property.
Water Damage Restoration Technician (WRT): This certification demonstrates that a technician has received training in the best practices for restoring properties that have been damaged by water.
Fire and Smoke Restoration Technician (FSRT): This certification demonstrates that a technician has received training in the best practices for restoring properties that have been damaged by fire and smoke.
Odor Control Technician (OCT): This certification demonstrates that a technician has received training in the best practices for removing and controlling odors caused by various types of damage.

In addition to these certifications, some of our technicians may also undergo specialized training in areas such as biohazard cleanup, storm damage restoration, and more. We prioritize ongoing training and education for our technicians to ensure that they have the knowledge and skills necessary to provide the best possible restoration services for our customers.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

Crew Training
Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning
Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Sandy offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

Water Damage Restoration
Fire Damage Restoration
Understanding Mold in the Restoration Industry
Restorative Drying for Loss Control
Mitigation Awareness Response Seminar (non-credit course)